OUR SERVICeS

A Robust Wi-Fi Network Is A Key Part Of Business Operations.

Employee productivity and customer

satisfaction depend on it.

Our team is here to help you succeed!

Site Survey Solutions

One size fits all is not how we do business. Many companies will place dots on a map and sell you equipment, we take it beyond that. We will qualify a solution before it goes to proposal. Every design is custom engineered utilizing our years of industry leading experience. It's important that you have a reputable company giving you the assurance that what you are paying for will meet or exceed expectations.

This is our signature of service.

Wi-Fi and Network Deployments

Our work is representative of our name, and why Active Packet's name and reputation is well-known in the industry with leading HSIA providers.

Whether it's a 100 room Select-Service or a thousand-plus casino hotel, we have the expertise to bring resolutions to your issues. We've partnered up with the industry leading HSIA providers to bring enterprise-grade networks into guestrooms across the country.

Video and Casting Deployments

Today's traveling customers want the ability to cast and and control what they watch. Full room control is the emerging trend.

This demand has lead to an overlap and dependence of today's Guest Room Entertainment on the HSIA network. Our team can simplify your deployment needs and deploy casting services and other video deployments alongside guest network deployments, saving you time and money.

Consulting Services

Whether you are looking to resolve guest satisfaction issues or become brand compliant, we have the knowledge and hospitality experience to assess and diagnose your network to acheive your goals.

We have paired up with management companies large and small as well as individual owner/operators across the country to evaluate current technology assets vs brand standards to acheive compliance and increase guest satisfaction for years to come.


Hosted Solutions

Active Packet offers the industry leading productivity platforms as well as the top rated 0-day anti-virus on the market.
We can customize a wide variety of custom hosted software and disaster recovery plans to fit small businesses to large corporations.

           

Disaster Recovery | Cloud PBX | Performance Cloud Servers | NOC Services | Web Hosting


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OUR team



Why choose Active Packet?

The difference that sets us apart is our commitment.

01.Our Manpower

Our well trained team will show up ready to impress. We take pride in our uniform and you will probably be able to identify us without asking. Our prideful, badged, and clean-cut appearance will have you comfortable having us around your customers as we complete our work.

02.Our Team's Knowledge and Support

Our knowledgeable crew will arrive on-site and immediatly begin working. All team members are experts in their fields but are also backed by a dedicated support team with extensive experience and knowledge.

03.Our Approach

We firmly beleive that any job site we complete should be done in a manner that we would want to return to. A job that is done well and clean requires significanty less time to troubleshoot. We also want you to feel comfortable with the product that you've purchased and a clean installation with demonstrated product capabilites is what we provide.



OUR Leadership team

Chad Lowe is the founder and Chief Executive Officer for Active Packet. His vision of bringing network engineering expertise and structured cable solutions together has lead to the company’s growth and performance.

His experience in telecommunications as well as over a decade in hospitality network management gives him a unique perspective on the ever-changing world of HSIA. His beginning days in Solutions Management with LodgeNet Interactive (now SONIFI Solutions) allowed for him to connect and establish relationships with leading hotel brands and management companies, resolving complicated network issues while maintaining a formidable business atmosphere allowing the sales team to secure opportunities. His understanding of the customer’s needs is embedded into the foundation of Active Packet.

Prior to founding Active Packet, Chad was the Chief Technology Officer for NetGen Inc. assisting in the early stages of the company’s infancy as a network installation company, guiding them from a start-up to a multi-million dollar annual revenue organization with his approach for working with certified providers on challenging Wi-Fi solutions.
Lloyd Lowe is the Chief Operations Officer for Active Packet. His background in field office management for MSP’s and IT Management is what enables him to oversee Active Packet’s day-to-day operations. His focus on individual growth and team development is what sets the precedence for expected standards and project-driven success.

Lloyd started his career with Milltel Inc, a partner in the telecommunications industry for many large service providers such as Spectrum, Comcast, and Cox Communications. He held many positions, including IT Manager, leading up to his departure as Director of Field Operations. Lloyd’s keen ability to train individuals and set field policy and direction lead to the company’s success in many different geographical locations under multiple systems.

Prior to joining Active Packet, Lloyd was the Sr. Vice President of Operations for NetGen Inc. He assisted with leading project teams across the country in some of the most challenging environments for network installations. His contribution was key to the company's growth and success in many verticals.
Amy Yost is the Director of Finance for Active Packet. Her keen office skills and fine-eye for financials gives her the edge needed in managing Active Packet’s accounting department.

Amy started off her accounting talents with ADP Security systems prior to joining Triplus Services of Omaha. Upon departing, she joined NetGen Inc handling all company project reconciliations before moving her way into the Accounting Manager position. There she developed the methodology and accounting processes to handle the company’s financial affairs, especially during their time of growth
Tommy Damme is the Manager of Architectural Solutions for Active Packet. His meticulous approach to network solutions and ability to design networks that exceed expectations is what allows Active Packet to offer solutions to high-profile locations that most would shy away from. Tommy manages all Solutions Architects for Active Packet and ensures the site survey deliverables meet the standards necessary.

Tommy launched himself into the hospitality industry with NetGen Inc as a Network Engineer, responsible for individual HSIA projects as well as performing site surveys. His year-after-year growth eventually brought him into a full-time design engineer, performing site surveys at some of the most prestigious hospitality locations in the country. His ability to communicate with onsite personnel as well as work with remote sales engineering teams to complete proposals is what makes him well known to key stakeholders in the industry.
Jerry Lowe is the Director of Field Operations and Quality Assurance for Active Packet. His ability to manage teams and emphasis on quality is next to none, and continues to add to the fundamentals and guidelines that Active Packet’s teams utilize.

Jerry began growing his talents with Mill-tel Inc, a telecommunications company servicing many large service providers such as Time Warner, SuddenLink, and Cox Communications. His growth in field operations and managing product delivery on projects allowed for business growth in many different markets.

Jerry eventually joined NetGen Inc during its early years in assisting of team development and project deliverance as the Vice President of Field Operations. His contribution to many key vendor contracts led to consistent years of back-to-back company growth and set the trend for continuing business development for the organization.
Kella Lowe is the Director of Human Resources
for Active Packet. She oversees the managing of company-employee guidelines, as well as onboarding and payroll. Her friendly approach to employer-employee relations and organizational skillsets allow for a healthy balance for our team to perform at their best while following company procedures and safety guidelines.

Kella began her career working with Hyatt Corporation in their reservation department in the Omaha, Nebraska division. From there, she grew into roles with various outsourcing companies prior to joining the Active Packet team. With her years of experience in Human Resources, she created and compiled the company handbook, employee policies, and payroll management system that is used and followed in today’s workforce environment.

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Join our Team!

All positions at Active Packet are up to 100% travel with approved travel, meals and lodging expenses covereed.
Positions with job openings are listed below. Active Packet is an Eqaul Opportunity Employer.

Deployment Technician

Deployment technicians are the entry-level position at Active Packet. Deployment technicians assist the team in all aspects of the physical layer installation while learning skillsets to become Deployment specialists. Duties include; low voltage cabling, deploying various types of equipment, inventory management, learning to read and create documentation.

Preferred Skills
-General knowledge of commercial construction and basic computer network knowledge.

Requirements
-Valid drivers license
-Ability to stand for long periods of time
-Ability to work on ladders
-General knowledge of and ability to use Microsoft Office products

Apply NOW

Deployment Specialists

Deployment Specialists are individuals with the capabilites to complete the more challanging physical layer sites and well as fiber splice and create/follow various network diagrams. Deployment Specialists can troubleshoot all forms of media and help Engineers successfully deploy networks.

Preferred Skills
-Proven ability to identify cable paths, as well as complete and terminate all forms of cabling
-Ability to identify different types of fiber and fiber splice in all conditions
-Ability to deploy as well as trouble shoot equipment with the assistance of an Engineer
-Ability to learn minor engineering tasks, such as completing firmware upgrades

Requirements
-Valid drivers license
-Ability to stand for long periods of time
-Ability to work on ladders
-General knowledge of and ability to use Microsoft Office products

apply NOW

Deployment Engineer

Deployment Engineers are individuals fully capable of deploying networks and leading teams on small to mid-sized sites. Deployment Engineers should have a full understanding of IPs and networking concepts as well as VLANs. Deployment Engineers are also well versed in networking terminology and fully able to read and create technical documents. Deployment Engineers also have a firm understanding and ability to troubleshoot and complete all physical layer needs of the network.

Preferred Skills
-Proven ability to complete small to mid-size networks, including configurations with assistance and upgrades without assistance
-Ability to create timelines and identify issues affecting jobsite timelines
-Ability to create clear and concise emails to update stakeholders

Requirements
-Valid drivers license
-Ability to stand for long periods of time
-Ability to work on ladders
-General knowledge of and ability to use Microsoft Office products

Apply NOW

Solutions Engineer

Solutions Engineers are individuals fully capable of deploying networks of all sizes. Solutions Engineers have a superior understand of all network fundementals and can deploy and troubleshoot large scale networks as well as networks with high levels of complexities. Solution Engineers are also individuals with great leadership skills and can successfully lead large jobsites with mutliple layers of deployment happening at once.

Preferred Skills
-Proven ability to complete network deployments of all sizes and complexities
-Ability to create timelines and identify issues affecting jobsite timelines
-Ability to create configurations for all major brands

Requirements
-Valid drivers license
-Ability to stand for long periods of time
-Ability to work on ladders
-General knowledge of and ability to use Microsoft Office products

apply NOW

Solutions Architect

Solution Architects specialize in network design/solutions and work with the customer to develop network designs that meet the needs of the customer as well as adhere to any brand standards. This is a fast-paced position that requires a motivated and detail orientated individual.

Preferred Skills:
-An understanding of commercial infrastructure and computer networks
-Identify existing cabling and identify areas that do not meet standards.
-Complete Wi-Fi signal surveying and propose topologies that are sound in design and meet all standards.
-Document current network conditions accurately and propose solutions to bring network up to modern standards.
-Work independently or as a team to complete projects within a set time-frame.
-Complete daily reporting on time and accurately.

Existing WiFi surveying experience with Ekahau is highly preferred.

Requirements:
-Valid drivers license
-Ability to stand for long periods of time
-General knowledge of and ability to use Microsoft Office products

apply NOW